Privacy Policy

Version 2 · 21 Apr 2026

1. Controller

The controller responsible for the processing of personal data on the Platform within the meaning of Art 4 no. 7 GDPR is:

Temporary in preview phase: GZE Advisory
Email: privacy@fractionista.com

For the purposes of this Privacy Policy, "Fractionista", "we", or "us" means the above controller. "You" means the natural person whose personal data we process — typically the individual Account holder on the Platform, or a natural person acting for a Company User.

2. Scope

2.1 This Privacy Policy applies to personal data processed through the web application at app.fractionista.com and the authentication subdomain auth.fractionista.com (the "Platform").

2.2 The marketing website at fractionista.com / www.fractionista.com is a separate WordPress installation and is governed by a separate privacy notice.

2.3 The Platform is offered exclusively to entrepreneurs (B2B). If you are acting for a legal entity, this Policy applies to your personal data as a natural person (e.g. your name, email, photo), while the legal entity itself is not a data subject under the GDPR.

3. Definitions

Capitalised terms not defined here have the meaning given in the Terms of Service. "GDPR" means Regulation (EU) 2016/679. "DSG" means the Austrian Datenschutzgesetz. "Processing", "personal data", "controller", and "processor" are used as defined in Art 4 GDPR.

4. Categories of Personal Data We Process

We process the following categories of personal data, in each case only as necessary for the purposes set out in §5.

4.1 Identity and Account data

  • Email address (required for registration and login).
  • First name, last name (collected during onboarding or from Google OAuth).
  • Profile photo (uploaded by you, or imported from your Google account if you choose Google sign-in).
  • Platform language preference (en / de).
  • Role (CxO Candidate / Company / administrator).
  • Consent metadata: timestamps and version strings of accepted Terms and Privacy Policy.

4.2 CxO Candidate profile data (if you register as a CxO Candidate)

  • LinkedIn URL, professional biography, city, country.
  • Self-declared data: CxO roles, industries, work areas, years of experience, founder/exit flags.
  • Availability data: collaboration modes (on-site/remote/hybrid), max hours per week, availability status, earliest start date.
  • Visibility preferences: public flag, last-name abbreviation flag.
  • Profile slug (public URL identifier, format {firstname}-{12hex}).
  • Lifecycle status (PENDING / IN_REVIEW / ACTIVE / SUSPENDED), verification request timestamps.

4.3 Company contact data (if you register for a Company)

  • Contact email, company name, company logo.
  • Company address (street, postal code, city, country).
  • Regulatory identifiers: commercial register number, registry court, VAT ID.
  • Website URL, LinkedIn URL, company description.
  • Verification status.

4.4 Job Offer data (authored by Company Users)

  • Job title, roles, country, city, collaboration type, dates, duration, hours, compensation type, description.

4.5 Engagement and activity data

  • Favourited Job Offers (CxO Candidate only).
  • Profile/offer views (for deduplication and basic counting).
  • Notification preferences (newsletter opt-in, job update opt-in).

4.6 Billing data (Company subscribers only)

  • Subscription tier and billing cycle.
  • Stripe customer ID and subscription ID.
  • Period dates, trial information, cancellation flags.
  • A mirror of relevant Stripe webhook events (event ID, type, amount, currency, invoice ID). We do not receive or store full card numbers. Card data is handled entirely by Stripe in a PCI-DSS-compliant environment.

4.7 Technical and log data

  • Authentication cookies (Supabase session JWT in an HttpOnly, Secure, SameSite=Lax cookie).
  • Server logs retained by our hosting provider (Vercel), typically for a short rolling window (approximately 24 hours by default). These may include IP address, user agent, request path, and HTTP status code.
  • Performance telemetry from Vercel Speed Insights (anonymous, cookie-less — see §9.2).

4.8 Audit trail

Automated database triggers record every change to CxO profile, Company profile, Job Offer, and notification-preference records. Each audit entry contains: entity type and ID, action, field name, old value, new value, actor user ID, timestamp, and the acting IP address. Audit entries are visible only to administrators.

5. Purposes and Legal Bases

The table below shows why we process each category of data and on which legal basis under Art 6 GDPR.

Purpose Categories (§4) Legal basis Creating your Account, authenticating you, providing the Platform, letting you publish and discover profiles and offers 4.1, 4.2, 4.3, 4.4, 4.5, 4.7 Art 6(1)(b) GDPR — performance of the contract with you (the Terms of Service) Processing Company subscriptions, issuing invoices, handling failed payments 4.1 (Company), 4.3, 4.6 Art 6(1)(b) — contract; and Art 6(1)(c) — legal obligation (tax / accounting law, in particular BAO, UGB) Sending transactional emails (magic-link, welcome, verification, admin notifications) 4.1 Art 6(1)(b) — contract Quality review and plausibility checks on submitted profiles 4.2, 4.3, 4.8 Art 6(1)(f) — legitimate interest in maintaining the integrity and quality of the marketplace Security, fraud prevention, abuse monitoring, enforcement of the Terms (including anti-scraping under §12 of the Terms) 4.1, 4.7, 4.8 Art 6(1)(f) — legitimate interest in the security of the Platform and its Users Maintaining the audit trail for dispute resolution, security forensics, and regulatory compliance 4.8 Art 6(1)(f) — legitimate interest; and Art 6(1)(c) where applicable Measuring aggregated performance of the Platform via Vercel Speed Insights (cookie-less, no personal profiles) 4.7 Art 6(1)(f) — legitimate interest in operating a performant service Sending non-transactional communications (e.g. newsletter) if you opt in 4.1, 4.5 Art 6(1)(a) — your consent (withdrawable at any time) Responding to authorities, enforcing or defending legal claims Any of the above Art 6(1)(c) or (f)

Our legitimate-interest analysis for §6(1)(f) purposes weighs the interests above against your reasonable expectations and the limited scope of the data processed. You may object to any legitimate-interest-based processing as described in §12.

6. Source of Data

Most personal data is collected directly from you. If you choose Google sign-in, we receive a limited set of profile data from Google (given name, family name, email, avatar URL). You can avoid this by using magic-link sign-in instead. We do not enrich your profile with data obtained from third-party data brokers.

7. Who Sees Your Data on the Platform

The Platform implements a tiered visibility model for CxO Candidate data. The tier that applies depends on the role and subscription status of the viewing User. The tiers are enforced server-side — lower-tier viewers never receive the restricted fields at all.

Viewer What they see Unauthenticated visitors and CxO peers (Tier 1) First name + last initial, silhouette avatar, country, CxO roles. Not shown: city, photo, biography, LinkedIn, hours, experience details. Company on Free tier (Tier 2) Tier 1 fields plus initials avatar, industries, collaboration types. Real name, photo, biography, and LinkedIn remain withheld. Company on paid tier (Tier 3) Full profile with real photo; last name may still be abbreviated if the CxO Candidate has set that preference. You / administrators (Tier 4) Full, unrestricted view.

Company profiles and Job Offers are generally visible to all authenticated Users and may, depending on settings, be surfaced on public pages.

This tiered model is a privacy-by-design feature, but it is not absolute: a User who has legitimately viewed data at a given tier could, in breach of the Terms, copy, store, or share it. The Terms (see §12 of the Terms) prohibit such misuse and provide a contractual penalty; we monitor for and enforce against such breaches, but we cannot guarantee the actions of third parties after disclosure.

8. Storage of Profile Photos and Company Logos

Profile photos and Company logos are stored in a private cloud-storage bucket operated by Supabase. Access is controlled by short-lived signed URLs issued by the Platform in accordance with the tiered visibility rules in §7. When a User disables publication or deletes their account, new signed URLs are no longer issued, and any previously issued signed URL expires within minutes.

9. Cookies and Similar Technologies

We use only strictly necessary cookies and minimal, cookie-less performance measurement. We do not use any advertising cookies, tracking pixels, cross-site trackers, or third-party analytics services (no Google Analytics, no Meta Pixel, no Hotjar, no LinkedIn Insight Tag).

9.1 Strictly necessary cookies

  • sb-<project-ref>-auth-token — set by Supabase to maintain your authenticated session. HttpOnly, Secure, SameSite=Lax. Rolling lifetime, refreshed per session.
  • NEXT_LOCALE (or equivalent next-intl cookie) — stores your chosen interface language. Default lifetime one year.

These cookies are strictly necessary to provide the Platform you have requested and do not require consent under § 165 Abs 3 TKG 2021 (Austrian implementation of Art 5(3) ePrivacy Directive).

9.2 Cookie-less performance measurement

We use Vercel Speed Insights to collect anonymous, aggregated performance metrics (page load times, core web vitals). Vercel Speed Insights does not set any cookies and does not build user profiles. Legal basis: Art 6(1)(f) GDPR, our legitimate interest in the operability of the Service. You may object as described in §12.

9.3 Consent banner

On your first visit, we display an information banner confirming our use of strictly necessary cookies. The banner does not request consent, because we do not use consent-requiring cookies.

10. Recipients and Sub-Processors

We disclose personal data only to the categories of recipients listed below. Each sub-processor acts on our documented instructions under a data-processing agreement that complies with Art 28 GDPR.

Recipient Function Data shared Location of processing Safeguards Supabase (Supabase Inc., via Supabase EU entity) Database, authentication, storage All Account, profile, offer, subscription, audit and storage data (§4.1–4.8) EU region (Frankfurt) DPA (GDPR addendum); EU-hosted data; SCCs where onward transfers occur Vercel (Vercel Inc.) Application hosting, CDN, serverless functions, Speed Insights HTTP requests, IP, user-agent, performance metrics Frankfurt (EU) for primary hosting; Vercel's global edge network for static assets DPA; EU-US Data Privacy Framework (for US processing by parent entity); SCCs Stripe (Stripe Payments Europe Ltd.) Payment processing, subscription management, invoicing (Company Users only) Company name, billing email, billing address, VAT ID, card data (handled by Stripe; not passed to us), transaction data Ireland (EU); some processing in the US by Stripe Inc. DPA; EU-US Data Privacy Framework; SCCs; PCI-DSS Resend (Resend, Inc.) Transactional email delivery Recipient email, first name, email subject and body EU region (Frankfurt) DPA; EU-US Data Privacy Framework; SCCs Google (Google Ireland Ltd.) — only if you use Google sign-in OAuth authentication; we receive your given name, family name, email and avatar URL from Google Authentication handshake data Global (Google infrastructure) EU-US Data Privacy Framework; SCCs; your use of Google sign-in is optional (magic-link is the alternative) Our legal, tax, and IT advisors Professional advice, accounting, support Only what is necessary for the engagement EU/EEA Professional secrecy obligations; DPAs where applicable Competent authorities Compliance with binding legal requests Only what is legally required Austria / EU Statutory basis

We do not sell personal data. We do not share personal data with advertising networks.

11. International Data Transfers

Our primary infrastructure is hosted within the EU. Limited transfers to third countries (primarily the United States) occur where a sub-processor's parent entity, support organisation, or global edge network is based there. For all such transfers, we rely on:

  • the EU-US Data Privacy Framework adequacy decision (Commission Implementing Decision (EU) 2023/1795) where the sub-processor is certified; and/or
  • the EU Standard Contractual Clauses (Module 2 or 3 as applicable), supplemented by transfer-risk assessments and technical measures (encryption in transit and at rest).

You may request further information on the specific safeguards applicable to any transfer by contacting us at privacy@fractionista.com.

12. Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, and thereafter only as required by law.

Data Retention Active Account data (§4.1–4.5, §4.7) For the duration of the Account. Inactive Accounts We reserve the right to delete Accounts that have had no successful sign-in for an extended period, typically at least 24 months. Where practicable, we will notify you in advance and give you a reasonable opportunity to reactivate the Account before deletion. Soft-deleted Accounts 28 days after the deletion request or the inactivity-based soft-deletion. During this grace period the Account can be restored on request. After the grace period, the Account and cascading personal data are permanently deleted. Billing and transactional data (§4.6) 7 years from the end of the relevant fiscal year, as required by § 132 BAO and § 212 UGB (Austrian tax and commercial law). This includes a mirror of relevant Stripe webhook events. Audit log (§4.8) 24 months from the time of the recorded action, after which entries are automatically pruned. Server logs (Vercel) Short rolling window managed by Vercel (approximately 24 hours by default). Transactional email logs (Resend) Approximately 30 days on Resend's side. Data retained under a legal hold (litigation, regulatory investigation) For the duration of the hold.

13. Planned Future Processing

We are exploring additional features that may involve further processing of personal data, including:

  • algorithmic matching and ranking of CxO Candidates against Job Offers (and vice versa);
  • AI-assisted profile review and fraud detection; and
  • AI-assisted recommendations surfaced in the user interface.

None of these features is live at the date of this Policy. Before we activate any such feature, we will update this Policy, notify you in a reasonable manner, and — where the feature would involve automated decision-making with legal or similarly significant effects within the meaning of Art 22 GDPR — obtain the legal basis required by that provision (typically your explicit consent). Until then, the only processing performed on the Platform is the operational processing described in §§4–10.

14. Automated Decision-Making

We do not currently carry out automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you within the meaning of Art 22 GDPR. Human reviewers (administrators) make activation and verification decisions; technical filtering and search (e.g. narrowing Job Offer lists by country) is not automated decision-making in the Art 22 sense.

If this changes, §13 applies.

15. Security

We apply the following technical and organisational measures:

  • No passwords — authentication is via magic-link or Google OAuth, removing the password attack surface.
  • Encryption in transit — HTTPS/TLS across all endpoints, managed certificates.
  • Encryption at rest — provided by Supabase for database and storage.
  • Row-Level Security (RLS) — every Postgres table is scoped by auth.uid() so that each User can access only their own data.
  • Signed storage URLs with short lifetimes — for profile photos and Company logos (see §8).
  • Administrator role lock-down — the administrator role cannot be self-assigned via the UI; it can only be set via direct database access.
  • Audit trail — every change to a profile, offer, or notification preference is logged with actor, timestamp, and IP (§4.8).
  • Sub-processor due diligence — every sub-processor has a DPA and appropriate transfer safeguards (§10, §11).

No system is ever completely secure. If we become aware of a personal data breach likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority (Austrian DSB) without undue delay and, where the risk is high, notify affected Users in accordance with Art 33–34 GDPR.

Security disclosures can be reported to security@fractionista.com.

16. Your Rights

Under Chapter III of the GDPR, you have the following rights regarding your personal data:

  • Right of access (Art 15) — confirmation whether we process your data and, if so, a copy together with the prescribed information.
  • Right to rectification (Art 16) — correction of inaccurate data and completion of incomplete data. Most fields can also be corrected by you directly in your Account settings.
  • Right to erasure ("right to be forgotten", Art 17) — deletion of your data where one of the listed grounds applies. The self-service Account deletion flow on the Platform is the fastest path.
  • Right to restriction (Art 18) — restriction of processing in the situations listed in Art 18.
  • Right to data portability (Art 20) — receipt of the data you have provided to us in a structured, commonly used, machine-readable format.
  • Right to object (Art 21) — objection, on grounds relating to your particular situation, to any processing based on Art 6(1)(f) (our legitimate interests). You may object to direct-marketing processing (if we ever undertake any) at any time without giving reasons.
  • Right to withdraw consent (Art 7(3)) — withdrawal of any consent you have given (e.g. to newsletters), without affecting the lawfulness of processing already performed.
  • Right to lodge a complaint with a supervisory authority (Art 77) — in Austria, the Österreichische Datenschutzbehörde (DSB), Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at. You may also lodge a complaint with the supervisory authority of your habitual residence or place of work.

To exercise any of these rights, email us at privacy@fractionista.com. We will respond without undue delay and in any event within one month of receipt (extendable by two months for complex requests, with notice to you). We may ask for proof of identity where reasonably necessary to prevent unauthorised disclosure.

17. Data Protection Officer

We are not required to appoint a data protection officer under Art 37 GDPR. The general privacy contact is privacy@fractionista.com.

18. Children

The Platform is not intended for and not directed at persons under eighteen (18) years of age. We do not knowingly process the personal data of minors. If we become aware that we have collected data from a minor, we will delete it without delay.

19. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, our sub-processor landscape, or applicable law. Material changes will be notified by email and/or in-app notice at least thirty (30) days before they take effect, and we may re-prompt you for acceptance when you next use the Platform. Non-material changes may take effect immediately.

Each version of this Policy carries a version identifier and an effective date; the version currently in force is the one that applies to your use of the Platform.

20. Contact

Fractionista — in the preview phase temporarily operated by GZE Advisory
Privacy: privacy@fractionista.com
Security disclosures: security@fractionista.com
General legal: legal@fractionista.com